{"id":4348,"date":"2024-11-06T17:30:28","date_gmt":"2024-11-06T20:30:28","guid":{"rendered":"https:\/\/hotelalvorada.com.br\/?page_id=4348"},"modified":"2024-11-06T22:06:02","modified_gmt":"2024-11-07T01:06:02","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/hotelalvorada.com.br\/en\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_row-630373cae8a8d\">\t\t\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-12 vc_column_container-6a24f3de6b132\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\t\t\n\t\t<div class=\"vc_row wpb_row vc_row-fluid vc_row-5e9847957836e\">\t\t\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-12 vc_column_container-6a24f3de6b4ed\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h4 style=\"text-align: left\" class=\"vc_custom_heading\" >Ouvidoria<\/h4><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_20 vc_sep_border_width_3 vc_sep_pos_align_left vc_separator_no_text vc_sep_color_orange\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><p style=\"text-align: left\" class=\"vc_custom_heading\" >O Canal de Ouvidoria do Hotel Alvorada \u00e9 um canal independente e \u00e9 por meio dele que s\u00e3o tratados os relatos de den\u00fancias, reclama\u00e7\u00f5es, queixas e pedidos de informa\u00e7\u00f5es.<br \/>\nQualquer pessoa, dentro ou fora do Hotel Alvorada, que queira reportar um caso de suspeita ou desvio de conduta deve utilizar o Canal de Ouvidoria.<br \/>\nO canal \u00e9 uma ferramenta exclusiva e confidencial para comunica\u00e7\u00e3o segura e, se desejada, an\u00f4nima.<br \/>\nOs relatos registrados ser\u00e3o recebidos por uma comiss\u00e3o designada para este fim, composta por um representante da CIPA, um colaborador e assessor jur\u00eddico da empresa, assegurando sigilo absoluto.<br \/>\nEm nenhuma circunst\u00e2ncia haver\u00e1 quebra de confidencialidade, intimida\u00e7\u00e3o e nem retalia\u00e7\u00e3o aos denunciantes que, de boa-f\u00e9, reportarem a pr\u00e1tica de quaisquer irregularidades.<\/p>\n<p>O Hotel Alvorada trata as den\u00fancias de maneira s\u00e9ria e isenta.<\/p><\/div><\/div><\/div><\/div>\t\t\n\t\t<div class=\"vc_row wpb_row vc_row-fluid vc_row-6304e9cf93334\">\t\t\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-12 vc_column_container-6304e9dceb701\"><div class=\"bg-overlay\">\t\t\t\t\t<\/div><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h4 style=\"text-align: left\" class=\"vc_custom_heading\" >Formul\u00e1rio<\/h4><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  wpb_text_column-672bd2b996bc3\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div data-uniq='6a24f3de6c327' class='uniq-6a24f3de6c327 formcraft-css form-live align-center'><script> window.formcraftLogic = window.formcraftLogic || {}; window.formcraftLogic[3] = [[[[\"field10\",\"equal_to\",\"Sigiloso\"]],[[\"show_fields\",\"field14,field15,field16\"],[\"hide_fields\",\"field11\"]],\"and\"],[[[\"field10\",\"equal_to\",\"An\\u00f4nimo\"]],[[\"hide_fields\",\"field14,field15,field16\"],[\"hide_fields\",\"field17\"]],\"and\"],[[[\"field10\",\"not_equal_to\",\"Sigiloso\"]],[[\"hide_fields\",\"field17\"]],\"and\"],[[[\"field10\",\"not_equal_to\",\"An\\u00f4nimo\"]],[[\"hide_fields\",\"field11\"]],\"and\"]]; <\/script><div class=\"fc-pagination-cover fc-pagination-1\">\n\t\t\t\t<div class=\"fc-pagination width-100\">\n\t\t\t\t\t<!-- ngRepeat: page in Builder.FormElements track by $index --><div class=\"pagination-trigger\" data-index=\"0\">\n\t\t\t\t\t\t<span class=\"page-number\"><span >1<\/span><\/span>\n\t\t\t\t\t\t<span class=\"page-name\">Step 1<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div><!-- end ngRepeat: page in Builder.FormElements track by $index -->\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<style scoped=\"scoped\" >\n\t\t\t@media (max-width : 480px) {\n\t\t\t\t.fc_modal-dialog-3 .fc-pagination-cover .fc-pagination\n\t\t\t\t{\n\t\t\t\t\tbackground-color: none !important;\n\t\t\t\t}\n\t\t\t}\n\t\t\t\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .submit-cover .submit-button,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .fileupload-cover .button-file,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover .button,\n\t\t\t.formcraft-datepicker .ui-datepicker-header,\n\t\t\t.formcraft-datepicker .ui-datepicker-title\n\t\t\t{\n\t\t\t\tbackground: #deb887;\n\t\t\t\tcolor: #fff;\n\t\t\t}\n\t\t\t.formcraft-datepicker td .ui-state-active,\n\t\t\t.formcraft-datepicker td .ui-state-hover,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .slider-cover .ui-slider-range\n\t\t\t{\n\t\t\t\tbackground: #deb887;\n\t\t\t}\n\t\t\t#ui-datepicker-div.formcraft-datepicker .ui-datepicker-header,\n\t\t\t.formcraft-css .fc-form .field-cover>div.full hr\n\t\t\t{\n\t\t\t\tborder-color: #c3a176;\n\t\t\t}\n\t\t\t#ui-datepicker-div.formcraft-datepicker .ui-datepicker-prev:hover,\n\t\t\t#ui-datepicker-div.formcraft-datepicker .ui-datepicker-next:hover,\n\t\t\t#ui-datepicker-div.formcraft-datepicker select.ui-datepicker-month:hover,\n\t\t\t#ui-datepicker-div.formcraft-datepicker select.ui-datepicker-year:hover\n\t\t\t{\n\t\t\t\tbackground-color: #c3a176;\n\t\t\t}\n\t\t\t.formcraft-css .fc-pagination>div.active .page-number,\n\t\t\t.formcraft-css .form-cover-builder .fc-pagination>div:first-child .page-number\n\t\t\t{\n\t\t\t\tbackground-color: #deb887;\n\t\t\t\tcolor: #fff;\n\t\t\t}\n\t\t\t#ui-datepicker-div.formcraft-datepicker table.ui-datepicker-calendar th,\n\t\t\t#ui-datepicker-div.formcraft-datepicker table.ui-datepicker-calendar td.ui-datepicker-today a,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .star-cover label,\n\t\t\thtml .formcraft-css .fc-form.label-floating .form-element .field-cover.has-focus>span,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .customText-cover a,\n\t\t\t.formcraft-css .prev-next>div span:hover\n\t\t\t{\n\t\t\t\tcolor: #deb887;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .customText-cover a:hover\n\t\t\t{\n\t\t\t\tcolor: #c3a176;\n\t\t\t}\n\t\t\thtml .formcraft-css .fc-form.fc-form-3.label-floating .form-element .field-cover > span\n\t\t\t{\n\t\t\t\tcolor: #666666;\n\t\t\t}\n\t\t\thtml .formcraft-css .fc-form .final-success .final-success-check {\n\t\t\t\tborder: 2px solid #666666;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"text\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"email\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"password\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"tel\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover textarea,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover select,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover .time-fields-cover,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover .awesomplete ul\n\t\t\t{\n\t\t\t\tcolor: #777;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"text\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"password\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"email\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"radio\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"checkbox\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"tel\"],\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover select,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover textarea\n\t\t\t{\n\t\t\t\tbackground-color: #fafafa;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"radio\"]:checked,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .field-cover input[type=\"checkbox\"]:checked {\n\t\t\t\tborder-color: #c3a176;\n\t\t\t\tbackground: #deb887;\t\t\t\t\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .star-cover label .star\n\t\t\t{\n\t\t\t\ttext-shadow: 0px 1px 0px #c3a176;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .slider-cover .ui-slider-range\n\t\t\t{\n\t\t\t\tbox-shadow: 0px 1px 1px #c3a176 inset;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .fileupload-cover .button-file\n\t\t\t{\n\t\t\t\tborder-color: #c3a176;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html input[type=\"password\"]:focus,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html input[type=\"email\"]:focus,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html input[type=\"tel\"]:focus,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html input[type=\"text\"]:focus,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html textarea:focus,\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html select:focus\n\t\t\t{\n\t\t\t\tborder-color: #deb887;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3 .form-element .form-element-html .field-cover .is-read-only:focus {\n\t\t\t\tborder-color: #ccc;\n\t\t\t}\n\t\t\t.formcraft-css .fc-form.fc-form-3\t\t\t{\n\t\t\t\tfont-family: inherit;\n\t\t\t}\n\t\t\t@media (max-width : 480px) {\n\t\t\t\thtml .dedicated-page,\n\t\t\t\thtml .dedicated-page .formcraft-css .fc-pagination > div.active\n\t\t\t\t{\n\t\t\t\t\tbackground: none;\n\t\t\t\t}\n\t\t\t}\n\t\t<\/style>\n\t\t<div class=\"form-cover\">\n\t\t\t<form data-auto-scroll=\"\" data-no-message-redirect=\"\" data-thousand=\"\" data-decimal=\".\" data-delay=\"\" data-id=\"3\" class=\"fc-form fc-form-3 align- fc-temp-class save-form- dont-submit-hidden- remove-asterisk- icons-hide- disable-enter- label-floating field-border-visible frame-hidden field-alignment-left\" style=\"width: 100%; color: #666666; font-size: 100%; background: none\" action=\"\">\n\t\t\t\t<!-- ngRepeat: page in Builder.FormElements track by $index --><div class=\"form-page form-page-0\" data-index=\"0\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"form-page-content      ng-not-empty\">\n\t\t\t\t\t\t<div data-identifier=\"field10\" data-index=\"0\" style=\"width: 100%\" class=\"form-element form-element-field10 options-false form-element-0 default-false form-element-type-checkbox is-required-true odd -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><div class=\"images- checkbox-cover field-cover\"><span class=\"sub-label-false\"><span class=\"main-label\"><span >Identifica\u00e7\u00e3o<\/span><\/span><span class=\"sub-label\"><\/span><\/span><div data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"hover\" data-html=\"true\" data-original-title=\"\"><span class=\"error\"><\/span><label style=\"width:\" ><img alt=\"\"><input data-field-id=\"field10\" type=\"radio\" data-is-required=\"true\" name=\"field10[]\" value=\"Sigiloso\" class=\"validation-lenient\"><span><span >Sigiloso<\/span><\/span><\/label><label style=\"width:\" ><img alt=\"\"><input data-field-id=\"field10\" type=\"radio\" data-is-required=\"true\" name=\"field10[]\" value=\"An\u00f4nimo\" class=\"validation-lenient\"><span><span >An\u00f4nimo<\/span><\/span><\/label><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field17\" data-index=\"1\" style=\"width: 100%\" class=\"even form-element form-element-field17 options-false form-element-1 default-false form-element-type-heading is-required-false -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><div style=\"background-color:\" class=\"heading-cover field-cover\"><div style=\"text-align: left; font-size: 1.0999999999999996em; padding-top: ; padding-bottom: ; color:\" class=\"bold-\"><span >Informa\u00e7\u00f5es pessoais e de contato somente s\u00e3o utilizadas para que possamos lhe dar um retorno sobre sua manifesta\u00e7\u00e3o.<\/span><\/div><input type=\"hidden\" data-field-id=\"field17\" name=\"field17[]\" value=\"Informa\u00e7\u00f5es pessoais e de contato somente s\u00e3o utilizadas para que possamos lhe dar um retorno sobre sua manifesta\u00e7\u00e3o.\"><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field11\" data-index=\"2\" style=\"width: 100%\" class=\"form-element form-element-field11 options-false form-element-2 default-false form-element-type-heading is-required-false odd -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><div style=\"background-color:\" class=\"heading-cover field-cover\"><div style=\"text-align: left; font-size: 1.0999999999999996em; padding-top: ; padding-bottom: ; color:\" class=\"bold-\"><span >As manifesta\u00e7\u00f5es registradas de maneira an\u00f4nima s\u00e3o consideradas \"Comunica\u00e7\u00f5es\" e n\u00e3o ser\u00e1 poss\u00edvel o seu acompanhamento. Caso deseje acompanhar o andamento da sua manifesta\u00e7\u00e3o e receber uma resposta da comiss\u00e3o respons\u00e1vel, por favor identifique-se.<\/span><\/div><input type=\"hidden\" data-field-id=\"field11\" name=\"field11[]\" value=\"As manifesta\u00e7\u00f5es registradas de maneira an\u00f4nima s\u00e3o consideradas &quot;Comunica\u00e7\u00f5es&quot; e n\u00e3o ser\u00e1 poss\u00edvel o seu acompanhamento. Caso deseje acompanhar o andamento da sua manifesta\u00e7\u00e3o e receber uma resposta da comiss\u00e3o respons\u00e1vel, por favor identifique-se.\"><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field14\" data-index=\"3\" style=\"width: 100%\" class=\"even form-element form-element-field14 options-false form-element-3 default-false form-element-type-oneLineText is-required-false -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"oneLineText-cover field-cover\"><span class=\"sub-label-false\"><span class=\"main-label\"><span >Nome<\/span><\/span><span class=\"sub-label\"><\/span><\/span><div><span class=\"error\"><\/span><input type=\"text\" placeholder=\"\" make-read-only=\"false\" data-field-id=\"field14\" name=\"field14[]\" data-min-char=\"\" data-max-char=\"\" data-val-type=\"\" data-regexp=\"\" data-is-required=\"false\" data-allow-spaces=\"\" class=\"validation-lenient\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"focus\" data-html=\"true\" data-input-mask=\"\" data-mask-placeholder=\"\" data-original-title=\"\"><i class=\"formcraft-icon formcraft-icon-type-\"><\/i><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field15\" data-index=\"4\" style=\"width: 100%\" class=\"form-element form-element-field15 options-false form-element-4 default-false form-element-type-email is-required-false odd -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"email-cover field-cover\"><span class=\"sub-label-true\"><span class=\"main-label\"><span >E-mail para retorno<\/span><\/span><span class=\"sub-label\"><span >a valid email<\/span><\/span><\/span><div><span class=\"error\"><\/span><input placeholder=\"\" data-field-id=\"field15\" type=\"text\" data-val-type=\"email\" make-read-only=\"\" data-is-required=\"false\" name=\"field15\" class=\"validation-lenient\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"focus\" data-html=\"true\" data-original-title=\"\"><i class=\"formcraft-icon\">email<\/i><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field16\" data-index=\"5\" style=\"width: 100%\" class=\"even form-element form-element-field16 form-element-5 default-false form-element-type-oneLineText is-required-false -handle options-false\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"oneLineText-cover field-cover\"><span class=\"sub-label-false\"><span class=\"main-label\"><span >Telefone para contato<\/span><\/span><span class=\"sub-label\"><\/span><\/span><div><span class=\"error\"><\/span><input type=\"text\" placeholder=\"\" make-read-only=\"false\" data-field-id=\"field16\" name=\"field16[]\" data-min-char=\"\" data-max-char=\"\" data-val-type=\"\" data-regexp=\"\" data-is-required=\"false\" data-allow-spaces=\"\" class=\"validation-lenient\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"focus\" data-html=\"true\" data-input-mask=\"(00) 9 0000-0000\" data-mask-placeholder=\"\" data-original-title=\"\" autocomplete=\"off\"><i class=\"formcraft-icon formcraft-icon-type-\"><\/i><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field9\" data-index=\"6\" style=\"width: 100%\" class=\"form-element form-element-field9 options-false form-element-6 default-false form-element-type-dropdown is-required-true odd -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"dropdown-cover field-cover autocomplete-type-\"><span class=\"sub-label-false\"><span class=\"main-label\"><span >Qual o tipo de manifesta\u00e7\u00e3o voc\u00ea quer fazer?<\/span><\/span><span class=\"sub-label\"><\/span><\/span><div><span class=\"error\"><\/span><select data-is-required=\"true\" class=\"validation-lenient\" data-field-id=\"field9\" name=\"field9\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"hover\" data-html=\"true\" data-original-title=\"\"><option value=\"\" class=\"\">Escolha uma op\u00e7\u00e3o<\/option><option value=\"Informa\u00e7\u00e3o\" class=\"\">Informa\u00e7\u00e3o<\/option><option value=\"Solicita\u00e7\u00e3o\" class=\"\">Solicita\u00e7\u00e3o<\/option><option value=\"Sugest\u00e3o\" class=\"\">Sugest\u00e3o<\/option><option value=\"Den\u00fancia\" class=\"\">Den\u00fancia<\/option><option value=\"Reclama\u00e7\u00e3o\" class=\"\">Reclama\u00e7\u00e3o<\/option><option value=\"Elogio\" class=\"\">Elogio<\/option><option value=\"Outros\" class=\"\">Outros<\/option><\/select><input type=\"text\"><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field4\" data-index=\"7\" style=\"width: 100%\" class=\"even form-element form-element-field4 form-element-7 default-false form-element-type-textarea is-required-true -handle options-false\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"textarea-cover field-cover\"><span class=\"sub-label-false\"><span class=\"main-label\"><span >Descreva sua manifesta\u00e7\u00e3o<\/span><\/span><span class=\"sub-label\"><\/span><\/span><div><span class=\"error\"><\/span><textarea data-field-id=\"field4\" placeholder=\"\" class=\"validation-lenient\" name=\"field4\" value=\"\" rows=\"5\" data-min-char=\"\" data-max-char=\"\" data-is-required=\"true\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"focus\" data-html=\"true\" data-original-title=\"\" style=\"min-height: 107.884px\"><\/textarea><div class=\"count-false\"><span class=\"current-count\">0<\/span> \/ <span class=\"max-count\"><\/span><\/div><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field5\" data-index=\"8\" style=\"width: 100%\" class=\"form-element form-element-field5 options-false form-element-8 default-false form-element-type-fileupload is-required-false odd -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><label class=\"wide- fileupload-cover field-cover\"><span class=\"sub-label-\"><span class=\"main-label\"><span >Anexos<\/span><\/span><span class=\"sub-label\"><span >upload<\/span><\/span><\/span><div><span class=\"error\"><\/span><div class=\"button button-file fileupload-button\" data-placement=\"right\" data-toggle=\"tooltip\" tooltip=\"\" data-trigger=\"hover\" data-html=\"true\" data-original-title=\"\"><i class=\"icon-upload-cloud formcraft-icon\">cloud_upload<\/i><span >Anexar<\/span><input type=\"file\" data-name-list=\"field5\" name=\"files\" multiple=\"multiple\" data-allow-extensions=\"jpg, jpeg, png, mp4\" data-min-files=\"\" data-max-files=\"\" data-max-size=\"\"><\/div><\/div><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field8\" data-index=\"9\" style=\"width: 100%\" class=\"even form-element form-element-field8 options- form-element-9 default-false form-element-type-reCaptcha is-required-false -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><div data-site-key=\"6LdrIg0iAAAAAIrVaOsnlDhKhgSVNwm1zWxhyAB4\" class=\"captcha-placeholder\">reCaptcha v3<\/div><input type=\"hidden\" class=\"recaptcha-token\" name=\"recaptcha-token\"><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field7\" data-index=\"10\" style=\"width: 100%\" class=\"odd form-element form-element-field7 options- form-element-10 default-false form-element-type- is-required-false -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div><div data-identifier=\"field6\" data-index=\"11\" style=\"width: 100%\" class=\"even form-element form-element-field6 options-false form-element-11 default-false form-element-type-submit is-required-false -handle\">\n\t\t\t\t\t\t\t<div class=\"form-element-html\"><div ><div class=\"align-right wide-false submit-cover field-cover\"><button type=\"submit\" class=\"button submit-button\"><span class=\"text\">Enviar<\/span><span class=\"spin-cover\"><i style=\"color:\" class=\"loading-icon icon-cog animate-spin\"><\/i><\/span><\/button><\/div><div class=\"submit-response\"><\/div><label ><input type=\"text\" class=\"required_field\" name=\"website\" autocomplete=\"maple-syrup-pot\"><\/label><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><!-- end ngRepeat: page in Builder.FormElements track by $index -->\n\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t<div class=\"prev-next prev-next-1\" style=\"width: 100%; color: #666666; font-size: 100%; background: none\">\n\t\t\t\t<div>\n\t\t\t\t\t\n\t\t\t\t\t<span class=\"inactive page-prev\"><i class=\"formcraft-icon\">keyboard_arrow_left<\/i>Previous<\/span><\/div>\n\t\t\t\t<div>\n\t\t\t\t\t\n\t\t\t\t\t<span class=\"page-next\">Next<i class=\"formcraft-icon\">keyboard_arrow_right<\/i><\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"Ouvidoria O Canal de Ouvidoria do Hotel Alvorada \u00e9 um canal independente e \u00e9 por meio dele que s\u00e3o tratados os relatos de den\u00fancias, reclama\u00e7\u00f5es, queixas e pedidos de informa\u00e7\u00f5es. Qualquer pessoa, dentro ou fora do Hotel Alvorada, que queira reportar um caso de suspeita ou desvio de conduta deve utilizar o Canal de Ouvidoria. [...]","protected":false},"author":1,"featured_media":3462,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4348","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ouvidoria - Hotel Alvorada<\/title>\n<meta name=\"description\" content=\"Entre em contato e apresente uma manifesta\u00e7\u00e3o, sugest\u00e3o, elogio, de forma anonima e sigilosa.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contato | Reservas e Or\u00e7amentos - Hotel Alvorada\" \/>\n<meta property=\"og:description\" content=\"Entre em contato com nossa equipe de Reservas, para fazer a sua reserva ou solicitar um or\u00e7amento especial para eventos ou Hospedagem.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hotelalvorada.com.br\/en\/ouvidoria\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Alvorada\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-07T01:06:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hotelalvorada.com.br\/wp-content\/uploads\/2022\/08\/alvorada_social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"256\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Contato | Reservas e Or\u00e7amentos - 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